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Ordering Insulin Online

Species: cat | Category: medical-surgical | Submitted: 26 October 2007 03:19PM | viewed 11939 times
Q Purdie asks:

Purdie is diabetic and I'm keen to find a way of reducing the cost of the treatment. Currently Purdie needs Insuvet Protamine and Hills KD to keep her in good health. I've found a number of online retailers that would reduce the monthly cost from around 110 to 70! This is around 480pa. However, I'm concerned that the Insulin won't have been kept at the correct temperature by the retailer and/or that it will get too warm during transit. Should I be concerned, or are the retailers legally obliged to keep/transport it correctly?

Q Our vet says: This is a bit of a worry and I would suggest you contact the retailer whom you intend to use before making a purchase. It is necessary to store and transport insulin at the correct temperature otherwise it can become spoiled.

Ask the supplier if they use a pharmaceutical fridge to store the drugs requiring refrigeration (domestic fridges may not be so reliable in maintaining an adequate temperature). Also ask them if they use special packaging to ensure that the insulin is maintained at the correct temperature during transport.

If you are happy that the supplier can answer your questions and seems knowledgeable about these types of issues then you may feel more comfortable about making such a purchase.

I believe it is a legal requirement to supply goods which are fit for the purpose intended so you will have rights under the Distance Selling Regulations etc; however it could be difficult for you to be able to tell if there is a problem with the insulin very easily so you should try very hard to find a reputable supplier.

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